Frequently Asked Questions

What makes Vanavil Bags and Clothing eco-friendly?

At Vanavil Bags and Clothing, we use jute, a natural and biodegradable material, to create our products. Our production processes are designed to minimize waste and reduce our carbon footprint, ensuring that our products are not only stylish but also environmentally responsible.

Where are your products made?

All our products are handcrafted by skilled artisans in the Kanyakumari region. We take pride in supporting local communities and preserving traditional craftsmanship.

How can I contact you for more information or support?

You can reach us through our contact page on vanavilbags.com, or email us directly at support@vanavilbags.com. We’re always happy to assist you!

What types of jute bags do you offer?

We offer a variety of jute bags categorized into five main types:

  • Laptop Bags: Durable and stylish, perfect for carrying your laptop and other essentials.
  • Shopping Bags: Spacious and sturdy, ideal for grocery shopping or a day out.
  • Lunch Bags: Insulated and compact, keeping your meals fresh and secure.

Accessories: Including small pouches, wallets, and more to complement your main bags.

Are your laptop bags suitable for all laptop sizes?

Our laptop bags are designed to fit most standard laptop sizes. However, we recommend checking the specific dimensions provided in the product description to ensure a perfect fit for your device.

Can I customize my jute bag?

Yes, we offer customization options for bulk orders. Please contact us at customorders@vanavilbags.com or Contact Us page for more details on customization and pricing.

What are your shipping options?

We aim to dispatch all orders within 2-3 business days. Delivery times may vary depending on the shipping destination. Detailed information is available at checkout and on our shipping information page.

Do you ship internationally?

Yes, we ship our products worldwide. Please note that international shipping times and costs will vary based on the destination.

What is your return policy?

Products can be returned within 7 days of receiving the order. Items must be unused and in the same condition that you received them. For more details, please visit our return policy page.

How do refunds work?

Refunds will be processed within 7-10 business days of receiving the returned items. Refunds will be issued to the original method of payment. For more details, please visit our refund policy page.

How do I care for my jute bag?

To maintain your jute bag, we recommend spot cleaning with a damp cloth and mild soap. Avoid soaking the bag in water, as this can weaken the fibers. Let it air dry completely before using it again.

Are your bags waterproof?

While our jute bags are durable, they are not fully waterproof. They offer some resistance to moisture, but we recommend keeping them dry to preserve their longevity.

For any other inquiries, please feel free to reach out to us. Thank you for choosing Vanavil Bags and Clothing!